Política de privacidad

Last updated: December 25, 2024

This Privacy Policy describes how Numero Supplies ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from numerounoshop.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Contact details including your name, address, phone number, and email.

  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.

  • Account information including your username, password, security questions, and other information used for account security purposes.

  • Marketing information collected through opt-in pop-up forms on our Site, including your email address and phone number, for the purpose of sending you marketing communications, promotional offers, updates, and other store-related information via email and SMS, subject to your consent.

  • Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing certain features.

Information We Collect About Your Usage

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including from vendors and service providers who collect information on our behalf, such as:

  • Companies who support our Site and Services, such as Shopify.

  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested.

  • Marketing and advertising partners who collect your interaction data for targeted campaigns.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Also see the section below, Third Party Websites and Links.

How We Use Your Personal Information

We use your personal information for various business purposes, including:

Providing Products and Services

To provide you with the Services, including to process your payments, fulfill your orders, send notifications related to your account or transactions, create and manage your account, arrange for shipping, facilitate returns and exchanges, and improve the user experience.

Marketing and Advertising

We may use your personal information for marketing and promotional purposes, including sending marketing, advertising, and promotional communications via email and SMS. This includes personal information collected through opt-in pop-ups on our Site where you voluntarily provide your email address and/or phone number. If you wish to opt-out of marketing communications, you may unsubscribe at any time by clicking the "unsubscribe" link in emails or replying "STOP" to any SMS messages.

If you are an EEA resident, the legal basis for these data processing activities is our legitimate interest in promoting our products, according to Art. 6 (1) (f) GDPR.

Security and Fraud Prevention

We use your personal information to detect, investigate, and take action regarding potential fraudulent, illegal, or malicious activity, and to maintain the security of our Services.

Communicating with You and Service Improvement

We use your personal information to provide you with customer support, respond to inquiries, and improve the functionality and quality of our Services.

Cookies

Like many websites, we use Cookies on our Site. Cookies help us to enhance your browsing experience by remembering your preferences and usage patterns. For specific information about the Cookies we use related to Shopify services, see https://www.shopify.com/legal/cookies.

You can control the use of Cookies through your browser settings. However, disabling Cookies may impact your experience using the Site.

How We Disclose Personal Information

We may share your personal information in the following circumstances:

  • With vendors and service providers who perform services on our behalf.

  • With business and marketing partners to provide services and advertise to you.

  • With affiliates within our corporate group.

  • In connection with business transactions, legal obligations, or to enforce our rights.

The categories of personal information we may disclose include:

  • Identifiers such as name, email, and phone number

  • Commercial information such as purchase history

  • Internet activity data such as browsing behavior

We do not sell or use sensitive personal information without your consent.

Third Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of such sites. You should review the privacy policies of third-party websites that you visit.

Children's Data

The Services are not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us to request deletion.

Security and Retention of Your Information

We take reasonable measures to protect your personal information. However, no security system is perfect. How long we retain your information depends on its use, legal obligations, and necessity to fulfill our Services.

Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including:

  • Right to access or request copies of your data

  • Right to correct inaccurate information

  • Right to delete your data

  • Right to object to or restrict processing

  • Right to opt-out of sales, sharing, or targeted advertising

  • Right to withdraw consent

You can exercise these rights by contacting us at the information provided below.

Complaints

If you have concerns about our handling of your personal information, you may contact us directly or lodge a complaint with your local data protection authority.

International Users

Your information may be stored or processed outside of your home country, including in the United States. When we transfer your information internationally, we do so in accordance with recognized legal safeguards.

SMS marketing

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners,for the purpose of enabling and operating our text messaging program.

Opt-in data and consent for text messaging will not be shared with any third-parties except for messaging partners, for the purpose of enabling and operating our text messaging program.

Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.

Contact

If you have any questions or wish to exercise your rights, you may contact us at:

Email: numerosupplies@hotmail.com

For purposes of applicable data protection laws, we are the data controller of your personal information.